Privacy Policy

Chronovell® ("we", "us", or "our") respects your privacy and is committed to protecting the personal data you share with us. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit or make a purchase from https://chronovell.uk.

1. Who We Are

Chronovell is a luxury watch brand based in the United Kingdom.
Our website address is: https://chronovell.uk
Contact email: support@chronovell.uk

2. What Personal Data We Collect

We may collect the following types of personal data:

  • Full name

  • Email address

  • Phone number

  • Shipping & billing address

  • Payment details (processed securely via third-party providers)

  • IP address and browser/device information

  • Order history and customer preferences

3. How We Use Your Data

Your data may be used for the following purposes:

  • To process and fulfil orders

  • To send order updates and shipping confirmations

  • To provide customer support

  • To personalise your shopping experience

  • To send promotional emails (only if you’ve opted in)

  • To monitor website performance and detect fraud

4. Data Sharing

We do not sell or rent your data.
We only share it with trusted third-party service providers when necessary, including:

  • Payment gateways (e.g. Stripe, PayPal)

  • Shipping and delivery services (e.g. Royal Mail, DPD)

  • Marketing and analytics tools (e.g. Meta, Google)

  • Legal or regulatory authorities, if required

All partners are contractually obligated to comply with UK GDPR standards.

5. Your Rights Under UK GDPR

You have the right to:

  • Access your personal data

  • Request corrections or deletion

  • Withdraw consent for marketing communications

  • Restrict or object to certain processing activities

  • File a complaint with the ICO (Information Commissioner’s Office)

To exercise any of these rights, contact us at:
📧 support@chronovell.uk

6. Data Protection & Security

We use strict security protocols, including:

  • SSL encryption

  • Secure, GDPR-compliant storage

  • Access control and internal audits

  • Trusted partners only

We retain data only as long as legally or operationally necessary.

7. Cookies

We use cookies to:

  • Enable essential site functionality

  • Analyse site usage

  • Offer personalised content and ads

You may manage or reject cookies through your browser settings or via our cookie banner.

8. Third-Party Links

Our website may contain links to third-party platforms (e.g. Instagram, payment providers). We are not responsible for the content or data practices of external sites.

9. Children’s Privacy

Our services are not intended for children under the age of 16. We do not knowingly collect data from minors.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have any questions about this Privacy Policy or how we handle your data:

📧 support@chronovell.uk

Chronovell®
Time Respected. Privacy Protected.